Please bring the following information with you to the hospital so we can register you quickly and ensure you get the best care.
- Your health insurance card. This will help us file your insurance claim quickly and correctly.
- Personal identification, such as a driver’s license or passport.
- A copy of advance directives or living will. This helps our patient care staff to understand your wishes for your medical care.
- A list of medications you’re currently taking in order to help prevent medication errors or dangerous drug interactions.
For inpatient stays, please do not bring watches, jewelry, or other valuables such as checkbooks, credit cards, or large amounts of cash. St. Francis cannot be responsible for your valuables.
For our patients’ safety, every patient will be given a wrist band to serve as patient identification. Our staff has been trained to check your name band and/or ask you to verbally confirm your name and birth date before providing a service. You may also receive a wrist band indicating special circumstances—for example, if you have medication allergies or are at increased risk of falling.
As a patient, we want you to work with us to ensure your safety. Throughout your inpatient stay, it’s important that all medications you receive in the hospital are prescribed by your doctor, dispensed by our pharmacy, and administered by your nurse to prevent dangerous drug interactions. Don’t take any of your medications from home, including prescriptions, over-the counter, herbals, and vitamins.
Individuals having outpatient procedures should check with their doctor to understand whether they should take their prescribed medications, over-the-counter medications, or supplements prior to their procedure.
At St. Francis, we use Bedside Medication Verification to help prevent medication errors. Before you receive medication, your nurse will scan the barcode for the medication and the one on your identification bracelet.
Please ask questions about your medications if you do not understand instructions or if something just doesn’t seem right. When you are dismissed from the hospital, make sure you understand any changes you need to make to your at-home medications. Ask questions until you fully understand the instructions.
If you are more comfortable speaking in a language other than English, it’s important to use a trained interpreter. St. Francis has staff interpreters available as well as phone services. Please ask your nurse for more information.
Closed caption television viewing and telephone amplifiers are available for patients in need of assistive devices. Please ask your nurse if you need this assistance.
Preparing for Dismissal
Medicare and other insurance companies require hospitals to monitor length of stay. Your health care team meets daily to assess any barriers to your dismissal plan. We do this to ensure you and your family will be ready for dismissal.
We encourage you to start planning for your dismissal early. If you will need services such as home health care or assistance from family with transportation or meals, it’s a good idea to make plans ahead of time. Your nurse will keep you informed about your doctor’s plan for dismissal so you will have time to prepare. Social workers are available to assist you with making preparations for dismissal. If you wish to speak with a medical social worker, please call 308.398.5559.
You will be given information on any prescriptions you will need as well as how to take care of yourself after dismissal. Ask questions so that you’re confident you understand the instructions. Ask a family member to listen with you and take notes.
Home Care Services
If you will need home care services, we will give you a listing of home health agencies that serve your area. We will see that your medical and nursing information is transferred to the agency you choose. If you are already receiving home health services, we will send updated information to the agency you are using.
St. Francis has an ownership interest in Health at Home and Central Nebraska Home Care. We are happy to offer coordinated home health services and arrange for home medical equipment through these agencies.